Privacy Policy

Last Updated: April 2025

INTRODUCTION

Designer Pools by Ace (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through compliance with this policy.

This Privacy Policy describes how we collect, use, and share information when you visit our website (designerpoolsbyace.com) or otherwise interact with us. By using our website or providing your information to us, you agree to this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information

Name, email address, telephone number, and postal address
Information you provide when requesting a quote or consultation
Communications between you and Designer Pools by Ace

Non-Personal Information

Browser type and settings
IP address
Device information
Cookies and usage data
Geographic location data

HOW WE USE YOUR INFORMATION

We use the information we collect to:

Respond to your inquiries and provide requested services
Process and fulfill orders or contracts
Communicate with you about our services, promotions, and events
If you provide your phone number, we may use it to send you transactional or promotional text messages. Message and data rates may apply. You can opt out at any time by replying STOP.
Improve our website, products, and services
Analyze website traffic and usage patterns
Comply with legal obligations

INFORMATION SHARING

We do not sell your personal information to third parties. We may share your information with:

Service providers who perform services on our behalf
Professional advisors such as lawyers, accountants, and insurers
Business partners with your consent
Government or regulatory authorities when required by law

DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

YOUR CHOICES

You may:

Update, correct, or delete your personal information by contacting us
Opt-out of receiving promotional communications
Request information about what personal data we hold about you
Request that we delete your personal information (subject to legal requirements)

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookies through your browser settings.

CHILDREN’S PRIVACY

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised.

CONTACT US

If you have questions about this Privacy Policy, please contact us at:
Designer Pools by Ace
15105 John J Delaney Dr D140
Charlotte, NC 28277
Phone: (704) 285-1352
Email: sales@designerpoolsbyace.com