Terms of Service for Designer Pools by Ace

Legal Business Name: Stone Integral Solutions
Address: 15105 John J Delaney Dr D140, Charlotte, North Carolina, 28277-2847, United States

1. Acceptance of Terms

By accessing or using our website at https://designerpoolsbyace.com, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the site.

2. User Eligibility

You must be at least 18 years of age to use this website, submit information through our forms, or enter into any contracts with Designer Pools by Ace. By using this site, you represent that you are at least 18 years old.

3. Services Provided

Designer Pools by Ace offers pool consultation, design, construction, and related services. All information provided on this site is for general informational purposes and does not constitute a binding contract or guarantee of service availability.

4. User Data and Submissions

By submitting a contact form or inquiry on our site, you confirm that all information you provide is accurate and that you consent to be contacted by us via email, phone, or SMS.
We retain your data for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law. You may request deletion of your data by contacting us directly.

5. SMS and Email Communications

By entering your information and checking the consent box on our form(s), you agree to receive SMS and/or email communications from Designer Pools by Ace. These may include updates, promotional offers, and service confirmations.

You can opt out at any time by replying “STOP” to SMS messages or using the unsubscribe link in emails.

6. Third-Party Tools and Integrations

We may use third-party services (such as scheduling tools, form processors, or analytics platforms) to support the functionality of our site. These services may collect data as governed by their own privacy policies.

7. Intellectual Property

All content on this site, including text, images, graphics, and logos, is the property of Stone Integral Solutions and may not be used or reproduced without written permission.

8. Payment Terms and Refunds

Pool construction projects typically require deposits and milestone payments as outlined in your individual contract. Specific payment schedules, deposit amounts, and refund policies will be detailed in your written agreement. Deposits may be non-refundable once work has begun or materials have been ordered.

9. Cancellation Policy

Cancellation policies vary based on project stage and will be detailed in your contract. Cancellations after materials have been ordered or work has commenced may result in partial or no refund of deposits paid.

10. Disclaimers

All service descriptions, consultations, or designs presented on this website are subject to availability, final inspection, and project-specific considerations. We do not guarantee results or outcomes unless expressly stated in a signed agreement.

11. Warranties

Designer Pools by Ace provides warranties on completed pool construction as specified in your contract. Standard warranty periods and coverage details will be provided in writing before project commencement.

12. Limitation of Liability

Stone Integral Solutions shall not be liable for any damages arising from your use of this website or services offered, including direct, indirect, incidental, or consequential damages, to the extent permitted by applicable law.

13. Force Majeure

Neither party shall be liable for failures or delays in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, governmental actions, or material shortages.

14. Dispute Resolution

Any dispute arising from these Terms or your use of our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Charlotte, North Carolina, under the rules of the American Arbitration Association.

15. Governing Law

These Terms and any disputes arising from them shall be governed by the laws of the State of North Carolina, without regard to its conflict of law principles.